Ok 10 — Privacy Policy & Data Protection

Ok 10 (ok10.click) is a trusted online betting and gaming platform in Bangladesh. This privacy policy explains how ok 10 collects, stores, processes, and protects the personal data of its users.

By using the ok 10 website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please stop using ok 10 and contact us.

This policy applies to all ok 10 services — including the website, mobile app, live chat, email, and other communication channels. It applies to all registered members as well as any visitors to ok 10.

We believe privacy is a fundamental right. ok 10 always handles your data transparently and never does anything that could breach your trust.

Ok 10 collects only the minimum information necessary to provide its services. Here's a breakdown of each category:

Identity information

• Full name and date of birth
• National ID number or passport number (for KYC verification)
• Address and country of residence
• Photo or scanned copy of identity document (if required)

Contact information

• Email address
• Mobile number

Financial information

• BKash, Nagad, or Rocket mobile number
• Transaction history and amounts
• Deposit & withdrawal records

Technical information

• IP address and device type
• Browser and operating system information
• Login date, time, and location
• Time spent on site and pages visited

Betting activity information

• Betting history & preferred sports
• Bonus claims and wagering activity
• Game history and results

Ok 10 collects your information in several ways:

Ok 10 uses your data for the following purposes:

• Account Management: To create, maintain, and keep your account secure.
• Identity verification: To meet legal requirements and prevent fraud.
• Transaction processing: To process deposits, withdrawals, and bonuses accurately.
• Customer support: To handle your questions and resolve any issues.
• Platform Improvement: To improve ok 10's services and user experience.
• Marketing Communications: To keep you informed about offers and promotions, with your consent.
• Responsible gaming: To detect unusual betting behavior and provide timely assistance.
• Legal obligation: To comply with lawful requests from relevant authorities.

Ok 10 never uses your data beyond the purposes stated above. If we ever need to use your information for a new purpose in the future, you will be notified in advance.

Ok 10 never sells your personal data to third parties. However, your information may be shared in the following limited circumstances:

Service provider partners

Only the minimum necessary data is shared with selected partners for payment processing, technology services, and customer support. These partners are also required to comply with ok 10's privacy standards.

Legal Obligation

Information may be disclosed to government authorities as required by Bangladeshi law or court order. In such cases, ok 10 does not provide any information beyond what is legally required.

Fraud Prevention

Information may be shared with relevant authorities to investigate fraud, money laundering, or other illegal activities.

Ok 10 uses industry-leading technology and processes to keep your data safe.

Technical safeguards

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Database encryption — data at rest is protected too
• Firewall and intrusion detection system
• Two-factor authentication (2FA) support
• Regular security audits and penetration testing

Data Retention Period

Ok 10 retains your data for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal and regulatory requirements. After this period, your data is securely deleted.

Staff training

All ok 10 staff receive privacy protection training. Only authorized personnel can access your data, and only to the extent necessary.

Ok 10 uses cookies to enhance your experience. Cookies are small text files stored in your browser.

You can disable non-essential cookies from your browser settings. However, disabling essential cookies may cause some ok 10 features to not work properly.

Under ok 10's Privacy Policy, you have the following rights:

• Right to access: You can request to know what information ok 10 holds about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: Under certain circumstances, you may request that your data be deleted.
• Right to restrict processing: You can restrict the use of your data for specific purposes.
• Withdraw Marketing Communications: You can opt out of promotional emails or SMS at any time.
• Right to Complain: In the event of a privacy breach, you may file a complaint with ok 10 or the relevant authority.

To exercise these rights support@ok10.click. ok 10 will respond to your request within 30 days.

Ok 10 is strictly for individuals aged 18 and above. We do not knowingly collect any data from anyone under 18.

If we become aware that a minor has registered on ok 10, the account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using ok 10, please support@ok10.clickto get in touch with us.

Ok 10 may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of this page will be revised accordingly.

• For significant changes, ok 10 will send a notification to your registered email.
• Continued use of ok 10 after any changes will be considered your acceptance of the updated policy.
• Visit this page regularly to stay up to date with the latest information.

If you have any questions, concerns, or complaints about our Privacy Policy, you can reach ok 10 through any of the following:

• Email: support@ok10.click
• Live Chat: ok 10 website is available 24/7

Ok 10 will endeavor to resolve any privacy-related request within 30 business days. For more details, visit our Terms & Conditions Read.